Refund Policy
Refund Policy – Smartify Deals World
At Smartify Deals World, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a refund policy under the following conditions.
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1. Eligibility for Refund
You may request a refund under the following circumstances:
The item is damaged, defective, or incorrect upon arrival.
The product does not match the description or is missing parts.
The order was not delivered within the promised timeframe due to our fault.
Refunds are not applicable for:
Used, opened, or damaged products due to customer handling.
Items without original packaging and accessories.
Perishable goods, personal hygiene products, and digital downloads.
Change of mind (unless specified in our return policy).
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2. Refund Request Process
To request a refund, follow these steps:
1. Contact Us: Email support@smartifydealsworld.com or call our support team within 7 days of receiving your order.
2. Provide Details: Include your order number, reason for refund, and photos (if applicable).
3. Approval & Return: If approved, return the product within 7-14 days.
4. Refund Processing: Once we receive and inspect the item, your refund will be processed within 7-14 business days.
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3. Refund Method
Refunds will be issued to the original payment method:
Credit/Debit Card Payments – Refunds are processed within 7-14 business days, depending on your bank.
PayPal & Digital Wallets – Refunds are processed within 3-7 business days.
Cash on Delivery (COD) Orders – Refunds may be issued as store credit or bank transfer where applicable.
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4. Partial Refunds & Deductions
If the returned product is not in original condition, a partial refund may be granted.
Shipping fees are non-refundable unless the return is due to our error.
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5. Late or Missing Refunds
If you haven’t received a refund after the expected timeframe:
1. Check your bank or PayPal account.
2. Contact your credit card company (it may take time for the refund to reflect).
3. If still unresolved, contact us at support@smartifydealsworld.com.
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For any further questions, feel free to contact our customer support team. We appreciate your trust in Smartify Deals World and are here to assist you!